{"id":3014,"date":"2025-02-13T13:27:51","date_gmt":"2025-02-13T16:27:51","guid":{"rendered":"http:\/\/telefoniaprivada.ar\/web\/?post_type=product&#038;p=3014"},"modified":"2026-08-21T03:05:41","modified_gmt":"2026-08-21T06:05:41","slug":"plataforma-para-centro-de-contacto","status":"publish","type":"product","link":"https:\/\/telefoniaprivada.ar\/web\/producto\/plataforma-para-centro-de-contacto\/","title":{"rendered":"Plataforma de Centro de Contacto Inteligente Astrum \u2013 80 Usuarios"},"content":{"rendered":"<h3 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"hc5f79\" data-start=\"1191\" data-end=\"1246\">Plataforma de Centro de Contacto Inteligente Astrum<\/h3>\n<p data-start=\"1251\" data-end=\"1413\">Soluci\u00f3n omnicanal desarrollada en Argentina para empresas que necesitan centralizar la atenci\u00f3n al cliente y gestionar sus comunicaciones desde un \u00fanico entorno.<\/p>\n<p data-start=\"1418\" data-end=\"1671\">La plataforma integra <strong data-start=\"1440\" data-end=\"1515\">WhatsApp, Telegram, Facebook Messenger, WebChat y telefon\u00eda empresarial<\/strong>, permitiendo organizar las consultas, distribuir las conversaciones entre agentes y automatizar procesos de atenci\u00f3n.<\/p>\n<h3 data-section-id=\"3fst23\" data-start=\"1676\" data-end=\"1711\">Plan de 80 usuarios omnicanales<\/h3>\n<ul data-start=\"1716\" data-end=\"2023\">\n<li data-section-id=\"1ujmlxz\" data-start=\"1716\" data-end=\"1772\">Llamadas de WhatsApp\u00ae, sin costo.<\/li>\n<li data-section-id=\"1ujmlxz\" data-start=\"1716\" data-end=\"1772\">Mensajes entrantes de WhatsApp\u00ae, sin cargo.<\/li>\n<li data-section-id=\"1ujmlxz\" data-start=\"1716\" data-end=\"1772\">Mensajes salientes de WhatsApp\u00ae, segun valores Ofciales de Meta\u00ae<\/li>\n<li data-section-id=\"1ujmlxz\" data-start=\"1716\" data-end=\"1772\">Integraci\u00f3n e implementaci\u00f3n WhatsApp\u00ae.<\/li>\n<li data-section-id=\"1ujmlxz\" data-start=\"1716\" data-end=\"1772\">Interacciones Gratis: Telegram\u00ae , Facebook\u00ae y WebChat.<\/li>\n<\/ul>\n<h3 data-section-id=\"1on3n8i\" data-start=\"2026\" data-end=\"2051\">Funciones principales<\/h3>\n<ul data-start=\"2056\" data-end=\"2405\">\n<li data-section-id=\"8aufsf\" data-start=\"2056\" data-end=\"2086\">Centralizaci\u00f3n de consultas.<\/li>\n<li data-section-id=\"1mz9e8t\" data-start=\"2089\" data-end=\"2136\">Asignaci\u00f3n y transferencia de conversaciones.<\/li>\n<li data-section-id=\"d35x7v\" data-start=\"2139\" data-end=\"2173\">ChatBots para canales digitales.<\/li>\n<li data-section-id=\"14824xd\" data-start=\"2176\" data-end=\"2237\">Atenci\u00f3n fuera del horario laboral mediante automatizaci\u00f3n.<\/li>\n<li data-section-id=\"et3zuk\" data-start=\"2240\" data-end=\"2274\">Gesti\u00f3n de clientes y contactos.<\/li>\n<li data-section-id=\"1s00a2j\" data-start=\"2277\" data-end=\"2312\">Seguimiento de las interacciones.<\/li>\n<li data-section-id=\"6nyrvb\" data-start=\"2315\" data-end=\"2351\">Campa\u00f1as y mensajes automatizados.<\/li>\n<li data-section-id=\"hu2vci\" data-start=\"2354\" data-end=\"2377\">Dashboard de gesti\u00f3n.<\/li>\n<li data-section-id=\"2fq787\" data-start=\"2380\" data-end=\"2403\">Reportes y anal\u00edtica.<\/li>\n<\/ul>\n<p data-start=\"2408\" data-end=\"2440\"><strong data-start=\"2408\" data-end=\"2422\">Modalidad:<\/strong> Servicio mensual.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Plataforma de Centro de Contacto Inteligente Astrum para gestionar voz, WhatsApp, Telegram, Facebook Messenger y WebChat desde un \u00fanico entorno, con automatizaci\u00f3n, ChatBot, gesti\u00f3n de agentes y anal\u00edtica.<\/p>\n","protected":false},"featured_media":3805,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[243],"product_cat":[312,311],"product_tag":[294,303,305,242,304,309,284,310,264,307,308,306],"class_list":["post-3014","product","type-product","status-publish","has-post-thumbnail","product_brand-astrum","product_cat-centro-de-contacto-inteligente","product_cat-contact-center","product_tag-80-usuarios","product_tag-astrum","product_tag-centro-de-contacto","product_tag-chatbot","product_tag-contact-center","product_tag-facebook-messenger","product_tag-omnicanal","product_tag-servicio-mensual","product_tag-telefonia-ip","product_tag-telegram","product_tag-webchat","product_tag-whatsapp-empresarial","first","instock","taxable","shipping-taxable","purchasable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/product\/3014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/comments?post=3014"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/media\/3805"}],"wp:attachment":[{"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/media?parent=3014"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/product_brand?post=3014"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/product_cat?post=3014"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/telefoniaprivada.ar\/web\/wp-json\/wp\/v2\/product_tag?post=3014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}